PAYMENT

For international orders please use Paypal. 
 

SHIPPING

LIGHT ($12, International airmail with tracking for beads/boxes size Chest) 

MEDIUM ($24, International airmail with tracking for beads/boxes  size Town/Village, FREE for orders over $250)

SERIOUS ($55 Express Mail with tracking, for beads/boxes size Castle, FREE for orders over $500)

After your order is shipped out you will receive the tracking number of your package. Orders will be sent out within 2-3 business days after payment received.

The estimated delivery time (based on our experience):

North America, Canada, US, Europe

2-3 weeks

Australia and ITALY

3-4 weeks

China

2 weeks

PLEASE NOTE THAT WE DO NOT CURRENTLY SHIP TO POLAND, DENMARK, SWEDEN, FINLAND,  UKRAINE, AUSTRALIA, BRAZIL, MEXICO AND ARGENTINA.  IF YOU WANT YOUR BEADS TO BE SHIPPED TO YOUR BEAD FRIEND FROM  A DIFFERENT COUNTRY, PLEASE, LET US KNOW IN THE ORDER FORM.

RETURNS

We can only accept returns of items  with production defects. If you would like to return an item, please contact us per E-mail truebeadz@truebeadz.com so we can find the way out.

Truly yours,
TRUE BEADZ